HomeTerms and conditions

Terms and conditions


Godryv is a subscription-based ride-hailing application that connects drivers (Captains) and riders to provide transportation services within the Arab Republic of Egypt.


Definitions

  • Captain / Driver: An individual registered with the Godryv app to provide transportation services.

  • Rider: An individual using the Godryv app to request transportation.

  • Subscription Package: A plan selected by the driver to access various benefits (insurance, bonuses, earnings, etc.).

  • Commission-Free: The application does not operate on a commission-based system.


Registration Requirements

To register as a driver with Godryv, the following conditions must be met:

  • Must be 21 years of age or older.

  • Must hold a valid Egyptian driver’s license (private or professional).

  • Must submit the following documents:

    • Valid National ID

    • Valid driver’s license

    • Valid vehicle license

    • Recent drug test certificate from Godryv-approved centers

    • Recent criminal background certificate (police clearance)

    • Clear personal photo


Vehicle Requirements

  • The vehicle must be a sedan or hatchback with four doors.

  • The model year must be 2001 or newer, provided it is in good condition inside and out.

  • The vehicle must be registered in the driver’s name or have legal authorization to operate it.

  • The vehicle must be well-maintained and pass periodic technical inspections.


Driver Obligations

Drivers are expected to:

  • Comply with all traffic laws and regulations in Egypt.

  • Keep the vehicle clean and well-maintained.

  • Treat passengers with respect and courtesy.

  • Avoid using mobile phones while driving, except through hands-free or voice-command tools.

  • Not allow unauthorized persons to accompany them during trips.

  • Refrain from any form of discrimination against passengers.


Key Benefits

Godryv provides a range of benefits to drivers, including:

  • 24/7 technical support

  • 100% commission-free earnings


Conditions:

  • Complete a minimum number of rides per month as defined by the selected package.

  • Maintain a customer rating of at least 4.6/5.

  • Avoid frequent trip cancellations (maximum of 3 per day).

  • Maintain an acceptance rate of over 90%.

  • Submit and renew documents on time.


Advanced Package

  • Comprehensive medical insurance covering tests, imaging, surgeries, and medication.

  • Annual bonuses based on performance, number of rides, cancellations, acceptance rate, and package compliance.

  • Eligibility to upgrade to a newer vehicle subject to package terms and conditions.

  • Access to housing benefits according to package-specific conditions.

  • Opportunity to apply for educational or medical grants for the driver’s children.

  • Loyalty points redeemable for cash or vehicle maintenance services.

  • Maintain a rating of at least 4.5/5.

  • Comply with all policies and procedures of the app.

  • Earnings are calculated based on completed rides, distance traveled, and time spent.

  • Profits are transferred to the registered bank account annually based on performance.

  • Service or monthly subscription fees are deducted according to the selected package.

  • Godryv reserves the right to adjust fees with prior notice to drivers.


Professional Conduct & Violations

Drivers are strictly prohibited from:

  • Canceling trips without valid justification

  • Engaging in inappropriate or harassing behavior

  • Driving under the influence of drugs or unsafe substances

  • Using the app for illegal activities

Violations may result in:

  • Official warning

  • Temporary account suspension

  • Permanent account termination

  • By agreeing to these terms, the app reserves the right to take legal action in cases of unsafe or harmful conduct.


Account Suspension or Termination

Godryv reserves the right to suspend or terminate a driver’s account in the following cases:

  • Violation of the terms, conditions, or policies

  • Receiving repeated passenger complaints

  • Providing false or misleading information, subject to immediate legal action

  • Involvement in traffic accidents due to negligence or unprofessional behavior


Amendments to the Terms

Godryv may update these terms and conditions at any time. Drivers will be notified via the app or email. Continued use of the app after changes implies acceptance of the revised terms.


Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws and regulations of the Arab Republic of Egypt.


Godryv is a subscription-based ride-hailing application that connects drivers (Captains) and riders to provide transportation services within the Arab Republic of Egypt.


Definitions

  • Captain / Driver: An individual registered with the Godryv app to provide transportation services.

  • Rider: An individual using the Godryv app to request transportation.

  • Subscription Package: A plan selected by the driver to access various benefits (insurance, bonuses, earnings, etc.).

  • Commission-Free: The application does not operate on a commission-based system.


Registration Requirements

To register as a driver with Godryv, the following conditions must be met:

  • Must be 21 years of age or older.

  • Must hold a valid Egyptian driver’s license (private or professional).

  • Must submit the following documents:

    • Valid National ID

    • Valid driver’s license

    • Valid vehicle license

    • Recent drug test certificate from Godryv-approved centers

    • Recent criminal background certificate (police clearance)

    • Clear personal photo


Vehicle Requirements

  • The vehicle must be a sedan or hatchback with four doors.

  • The model year must be 2001 or newer, provided it is in good condition inside and out.

  • The vehicle must be registered in the driver’s name or have legal authorization to operate it.

  • The vehicle must be well-maintained and pass periodic technical inspections.


Driver Obligations

Drivers are expected to:

  • Comply with all traffic laws and regulations in Egypt.

  • Keep the vehicle clean and well-maintained.

  • Treat passengers with respect and courtesy.

  • Avoid using mobile phones while driving, except through hands-free or voice-command tools.

  • Not allow unauthorized persons to accompany them during trips.

  • Refrain from any form of discrimination against passengers.


Key Benefits

Godryv provides a range of benefits to drivers, including:

  • 24/7 technical support

  • 100% commission-free earnings


Conditions:

  • Complete a minimum number of rides per month as defined by the selected package.

  • Maintain a customer rating of at least 4.6/5.

  • Avoid frequent trip cancellations (maximum of 3 per day).

  • Maintain an acceptance rate of over 90%.

  • Submit and renew documents on time.


Advanced Package

  • Comprehensive medical insurance covering tests, imaging, surgeries, and medication.

  • Annual bonuses based on performance, number of rides, cancellations, acceptance rate, and package compliance.

  • Eligibility to upgrade to a newer vehicle subject to package terms and conditions.

  • Access to housing benefits according to package-specific conditions.

  • Opportunity to apply for educational or medical grants for the driver’s children.

  • Loyalty points redeemable for cash or vehicle maintenance services.

  • Maintain a rating of at least 4.5/5.

  • Comply with all policies and procedures of the app.

  • Earnings are calculated based on completed rides, distance traveled, and time spent.

  • Profits are transferred to the registered bank account annually based on performance.

  • Service or monthly subscription fees are deducted according to the selected package.

  • Godryv reserves the right to adjust fees with prior notice to drivers.


Professional Conduct & Violations

Drivers are strictly prohibited from:

  • Canceling trips without valid justification

  • Engaging in inappropriate or harassing behavior

  • Driving under the influence of drugs or unsafe substances

  • Using the app for illegal activities

Violations may result in:

  • Official warning

  • Temporary account suspension

  • Permanent account termination

  • By agreeing to these terms, the app reserves the right to take legal action in cases of unsafe or harmful conduct.


Account Suspension or Termination

Godryv reserves the right to suspend or terminate a driver’s account in the following cases:

  • Violation of the terms, conditions, or policies

  • Receiving repeated passenger complaints

  • Providing false or misleading information, subject to immediate legal action

  • Involvement in traffic accidents due to negligence or unprofessional behavior


Amendments to the Terms

Godryv may update these terms and conditions at any time. Drivers will be notified via the app or email. Continued use of the app after changes implies acceptance of the revised terms.


Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws and regulations of the Arab Republic of Egypt.


Godryv is a subscription-based ride-hailing application that connects drivers (Captains) and riders to provide transportation services within the Arab Republic of Egypt.


Definitions

  • Captain / Driver: An individual registered with the Godryv app to provide transportation services.

  • Rider: An individual using the Godryv app to request transportation.

  • Subscription Package: A plan selected by the driver to access various benefits (insurance, bonuses, earnings, etc.).

  • Commission-Free: The application does not operate on a commission-based system.


Registration Requirements

To register as a driver with Godryv, the following conditions must be met:

  • Must be 21 years of age or older.

  • Must hold a valid Egyptian driver’s license (private or professional).

  • Must submit the following documents:

    • Valid National ID

    • Valid driver’s license

    • Valid vehicle license

    • Recent drug test certificate from Godryv-approved centers

    • Recent criminal background certificate (police clearance)

    • Clear personal photo


Vehicle Requirements

  • The vehicle must be a sedan or hatchback with four doors.

  • The model year must be 2001 or newer, provided it is in good condition inside and out.

  • The vehicle must be registered in the driver’s name or have legal authorization to operate it.

  • The vehicle must be well-maintained and pass periodic technical inspections.


Driver Obligations

Drivers are expected to:

  • Comply with all traffic laws and regulations in Egypt.

  • Keep the vehicle clean and well-maintained.

  • Treat passengers with respect and courtesy.

  • Avoid using mobile phones while driving, except through hands-free or voice-command tools.

  • Not allow unauthorized persons to accompany them during trips.

  • Refrain from any form of discrimination against passengers.


Key Benefits

Godryv provides a range of benefits to drivers, including:

  • 24/7 technical support

  • 100% commission-free earnings


Conditions:

  • Complete a minimum number of rides per month as defined by the selected package.

  • Maintain a customer rating of at least 4.6/5.

  • Avoid frequent trip cancellations (maximum of 3 per day).

  • Maintain an acceptance rate of over 90%.

  • Submit and renew documents on time.


Advanced Package

  • Comprehensive medical insurance covering tests, imaging, surgeries, and medication.

  • Annual bonuses based on performance, number of rides, cancellations, acceptance rate, and package compliance.

  • Eligibility to upgrade to a newer vehicle subject to package terms and conditions.

  • Access to housing benefits according to package-specific conditions.

  • Opportunity to apply for educational or medical grants for the driver’s children.

  • Loyalty points redeemable for cash or vehicle maintenance services.

  • Maintain a rating of at least 4.5/5.

  • Comply with all policies and procedures of the app.

  • Earnings are calculated based on completed rides, distance traveled, and time spent.

  • Profits are transferred to the registered bank account annually based on performance.

  • Service or monthly subscription fees are deducted according to the selected package.

  • Godryv reserves the right to adjust fees with prior notice to drivers.


Professional Conduct & Violations

Drivers are strictly prohibited from:

  • Canceling trips without valid justification

  • Engaging in inappropriate or harassing behavior

  • Driving under the influence of drugs or unsafe substances

  • Using the app for illegal activities

Violations may result in:

  • Official warning

  • Temporary account suspension

  • Permanent account termination

  • By agreeing to these terms, the app reserves the right to take legal action in cases of unsafe or harmful conduct.


Account Suspension or Termination

Godryv reserves the right to suspend or terminate a driver’s account in the following cases:

  • Violation of the terms, conditions, or policies

  • Receiving repeated passenger complaints

  • Providing false or misleading information, subject to immediate legal action

  • Involvement in traffic accidents due to negligence or unprofessional behavior


Amendments to the Terms

Godryv may update these terms and conditions at any time. Drivers will be notified via the app or email. Continued use of the app after changes implies acceptance of the revised terms.


Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws and regulations of the Arab Republic of Egypt.